Contact

Questions about a product, an order, a return or a delivery? Our support team answers every message.

Customer support

Email: support@sci-lighting.com
Phone: +1 (307) 448-8808
Hours: Monday to Friday, 9:00 AM to 7:00 PM Eastern Time (ET), excluding US federal holidays
Response time: within 24 hours on business days

Please include your order number and the email address used at checkout, so we can find your order right away. For a damaged or wrong item, attach photos of the item and the packaging.

Company

SCI Lighting is operated by AETERNUM ECOM LLC, a Wyoming limited liability company.
Registered business and mailing address: 30 N Gould St, Ste N, Sheridan, WY 82801, United States.
This address does not accept returns. Orders ship from our fulfillment partner's warehouse in Dongguan, China, and approved returns go back to that warehouse. See our Refund Policy.

Useful links

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